faq
Got questions? Here's some answers!
Welcome to the faq page, where curiosity is always encouraged! Whether you’re wondering about my unique vinyl-on-aluminum process, shipping details, or how to commission your own custom masterpiece, you’ll find the answers here.
And hey—if your burning question isn’t covered, don’t be shy! Feel free to reach out and ask me anything (well, almost anything 😉) at bex@jpbex.com.
Let’s talk art, walls, and all things bold and beautiful!
1. Orders & Shipping
How long does it take to ship my artwork?
Each piece is packed with utmost care and shipped posthaste! Typically, orders are processed within X business days, and shipping times depend on your location. You’ll receive a tracking number once your artwork is on the move.
Do you ship internationally?
Absolutely! Art knows no borders. I ship worldwide, but please note that customs fees or import taxes may apply, depending on your country.
How is my artwork packaged?
Each piece is carefully wrapped and protected to ensure it arrives in pristine condition. I use sturdy packaging with extra care for large or delicate pieces.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number so you can follow its journey to your doorstep.
2. Returns & Guarantees
What if I don’t love my artwork?
No worries! Satisfaction is guaranteed. If you don’t love it, you don’t have to stress. Just contact me within X days of receiving your piece, and we’ll find a solution.
Do you accept returns?
Yes! If you need to return an artwork, please reach out within X days. The piece must be returned in its original condition and packaging. Shipping costs for returns may apply.
What if my artwork arrives damaged?
I take every precaution to ensure safe delivery, but if your piece arrives damaged, contact me immediately with photosof the damage. I’ll make it right!
3. Commissions & Custom Artwork
Do you accept commissions?
Absolutely! Whether it’s a music legend, a personal portrait, a beloved pet, or an iconic brand, I love creating custom pieces. Contact me at bex@jpbex.com to chat about your vision.
How long does a commissioned piece take?
Timeframes vary depending on the size and complexity, but most commissions take X weeks from concept to completion. I’ll keep you updated every step of the way!
Can I request a specific size or color palette?
Of course! Customization is part of the magic. Let’s create something perfect for your space.
4. Artwork & Materials
What makes your artwork unique?
I create pop art with an edge, using vinyl on aluminum—a bold, sleek medium that catches the light and gives each piece a modern, high-impact finish.
How do I care for my artwork?
My pieces are durable and easy to maintain! Simply dust with a soft, dry cloth and avoid direct sunlight for prolonged periods.
Do you offer framing?
Most pieces are designed to be displayed as-is, but I can recommend framing options if needed.
5. Payments & Contact
What payment methods do you accept?
I accept credit/debit cards, PayPal, and other secure payment methods at checkout.
Can I visit a studio or gallery to see the work in person?
Right now, my work is primarily available online, but keep an eye out for upcoming exhibitions and shows!
How can I contact you?
Easy! Email me at bex@jpbex.com or call +1 613 319-2663—I’d love to chat about art, walls, and all things bold and beautiful!
6. About the Artist
Who is Bex?
I’m an artist, a rebel, and a lover of color, beauty, and bold statements. My work is a fusion of pop culture, music, and iconic figures, created using my signature vinyl-on-aluminum medium. Basically, I sculpt in 2D, turning classic imagery into something fresh, sleek, and unforgettable.
Why vinyl on aluminum?
Because it’s badass! Seriously, I love the smooth, modern feel of aluminum and how vinyl creates crisp, vibrant details with a sleek finish. Plus, when the light catches the metal, it adds a whole new dimension to the piece—almost like it’s alive.
What inspires your work?
Everything bold and iconic—from music legends to fashion powerhouses and classic odalisques to pop culture moments that have shaped history. I’m inspired by artists like Lichtenstein, Warhol, and the rebellious spirit of rock ‘n’ roll.
What’s playing in the studio while you work?
Music is always on—it’s the soundtrack to my art. One day, it’s Pink Floyd or Jimi Hendrix, the next, it’s David Bowie or The Rolling Stones. Sometimes, it’s just a deep dive into some classic French chansons (because why not?).
Do you take yourself as seriously as your artwork?
Not a chance! Art should be bold, fun, and full of personality—just like life. I believe in pushing boundaries, but always with a wink and a sense of playfulness.
Can I ask you anything else?
Absolutely! Drop me a message at bex@jpbex.com—whether it’s about my work, a commission, or just to chat about art and all things creative.
7. Wanna be a Muse?
Great art needs a great muse — bold, expressive, and full of personality. I’m always looking for inspiring individuals to collaborate with, whether for a striking odalisque, a new series, or something completely unexpected.
If you’ve ever dreamed of stepping into a studio adventure, let’s talk! Respect, fun, and professionalism are at the heart of every session, and together, we’ll create something unforgettable.
And, of course, great music is a must! The studio is always filled with eclectic sounds, but feel free to bring your own playlist—every muse deserves their own soundtrack.
Think you’ve got the spirit of a muse? Drop me a line at bex@jpbex.com—let’s make art!